Cancellations

Change and cancellation terms
Customer has a right to withdraw the contract inside 14 days of receiving the goods. Only unused and saleable goods in original packages are permitted for withdrawal. Customer always pays the expenses for returning the goods. Customer can use their national mail service for returning the goods.
Attach the return with the following information:

- Your name, address and phone number
- Your bank account number
- Copy of the invoice from Paavo Paajanen Design

Return address:
Paavo Paajanen Design
Muuramistontie 13 b 20
45130 KOUVOLA
Finland

We are not accepting returns after 14 days of receiving the delivery. When a return is accepted, the money is refunded straight into your bank account.

Problems in delivery and with faulty goods
If the goods are missing, they are faulty or a customer has been delivered with a wrong product the customer should inform us immediately with an email to bikeself@paavopaajanen.com or with a mail to:

Paavo Paajanen Design
Muuramistontie 13 b 20
45130 KOUVOLA
Finland

Declaration of faulty transportation or good must be done within of 14 days after receiving the goods. If a package has been damaged while transportation reclamation must be made immediately to the national mail service.